Privacy Policy

Social Symbol Media LLC

Effective Date: August 01, 2025
Last Updated: August 01, 2025

Introduction

Social Symbol Media LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

Contact Information: Name, email address, phone number, mailing address
Business Information: Company name, job title, industry, business needs
Communication Records: Messages, inquiries, feedback, and correspondence
Payment Information: Billing address, payment method details (processed securely through third-party providers)
Marketing Preferences: Communication preferences, interests, and demographics

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, click-through rates, referral sources
Cookies and Tracking Technologies: See our Cookie Policy section below

Information from Third Parties

We may receive information about you from:

Social Media Platforms: When you interact with our social media accounts or use social login features
Business Partners: Information shared by partners for joint marketing efforts
Public Sources: Publicly available information for business development purposes
Analytics Providers: Aggregated data about website usage and performance

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

Provide, maintain, and improve our marketing and media services
Communicate with you about our services, projects, and account matters
Process payments and manage billing
Customize our services to meet your specific needs

Marketing and Communications

Send you newsletters, promotional materials, and service updates
Conduct market research and analyze customer preferences
Develop and improve our marketing strategies
Manage event invitations and participation

Business Operations

Analyze website usage and improve user experience
Detect, prevent, and address technical issues and security threats
Comply with legal obligations and protect our legal rights
Conduct internal business analysis and reporting

Legal Compliance

Respond to legal requests and prevent harm
Enforce our terms of service and other agreements
Protect the rights, property, and safety of our company and users

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

Website hosting and maintenance
Email marketing and communication services
Payment processing
Analytics and data analysis
Customer relationship management

Business Partners

With your consent, we may share information with business partners for:

Joint marketing campaigns
Collaborative service offerings
Industry events and networking opportunities

Legal Requirements

We may disclose information when required by law or to:

Comply with legal processes, court orders, or government requests
Protect our rights, property, or safety
Prevent fraud or other illegal activities
Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Cookies and Tracking Technologies

What Are Cookies

Cookies are small data files stored on your device that help us improve your browsing experience and analyze website usage.

Types of Cookies We Use

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors use our website
Marketing Cookies: Used to deliver relevant advertisements
Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption: Data transmission and storage encryption
Access Controls: Restricted access to personal information
Regular Updates: Security software and system updates
Employee Training: Staff education on data protection practices
Incident Response: Procedures for addressing security breaches

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

General Rights

Access: Request copies of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request transfer of your information to another service
Objection: Object to certain processing activities

Marketing Communications

Opt-Out: Unsubscribe from marketing emails at any time
Preference Management: Update your communication preferences

Exercising Your Rights

To exercise these rights, please contact us using the information provided in the Contact section below.

International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located and our business is operated.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete such information immediately.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information we collect and how it's used
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

Posting the updated policy on our website
Sending an email notification to registered users
Updating the "Last Updated" date at the top of this policy

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: aleksandra@socialsymbolmediallc.com
Phone: 602-888-4811
Address: 27441 N Black Canyon Hwy #44 Phoenix, AZ 85085

Privacy Officer: Aleksandra Kovacevic

For California residents, you may also contact us regarding your CCPA rights using the above information.